Refund Policy
- Refunded amounts are generally returned within 2 – 5 business days; however, the length of time required for the funds to be credited to your account is determined by your financial institution. Please check with your financial institution on their specific rules regarding returned or refunded transactions.
- If your travel arrangements are subject to more than one change, it may be necessary to cancel the entire booking; any eligible refunds will be sent to your financial institution to credit your account by its policies. Rebooking your travel will require a new and separate payment.
- Yatraspot. in has no obligation to issue refunds if:
- (a) Yatraspot. in received payment ninety (90) or more days before our receipt of the refund request for a booking transaction;
- (b) the purchase requires more than one refund or credit;
- (c) in response to a disputed booking appearing on your statement from your financial institution, your financial institution issues you a refund for the disputed booking transaction and sends Yatraspot. a chargeback on the transaction (a chargeback reverses the payment you made to Hotels.com India Private Limited for the refunded transaction);
- (d) the booking is for non-refundable travel products or services;
- (e) you cannot provide us with the full and accurate information required to complete the refund or credit;
- (f) the refund request has already been processed through IndusInd Bank but has not yet been applied to the originating source of the payment;
- (g) the refund request directs Hotels.com India Private Limited to issue the refund to a different financial institution than the source where the original payment was received; or
- (h) Yatraspot. In Limited did not receive the payment for which the refund request is made due to force majeure or other causes beyond our direct control.
